DX: Disruptive Change – Caught with your Pants Down Again?

DX: Disruptive Change – Caught with your Pants Down Again?
DX Disruption

Let’s be honest, we’ve all been caught off-guard in our lives when disruptive change happens. Each time, like many of us, after the fact you likely kick yourself for not being better prepared – “I should have done this or that to avoid the negative impact or benefit from the reward.”  I’ve been there myself and I know I am in good company.

However, when it comes to business or public trust, we cannot take disruption lightly. We cannot afford to not be ready. In today’s shared economy with rapidly changing technologies and disruptive business models, our business can be disintermediated and made redundant; our customers can leave us; and our ability to recover from the fallout can be seriously diminished.

We cannot take disruption lightly. We cannot afford to not be ready. In today’s shared economy with rapidly changing technologies and disruptive business models, our business can be disintermediated and made redundant; our customers can leave us; and our ability to recover from the fallout can be seriously diminished. 

 

So, what is the next big disruptor?

While there may be many we don’t even know exist, over the last little while the one area that has been gaining incredible momentum and has the ability to seriously disrupt the status quo within the wider framework of digital transformation, is blockchain.

The financial sector isn’t the only area blockchain will impact. Retail, insurance, telecom, government, healthcare, transportation, education, energy, utilities – you name it – everything is game!

 

How can you be prepared for this disruption?

The best approach is to prepare by evolving your organization to an innovation-focused culture. How do you do this in light of unpredictable changes in technologies, business models and customer expectations? You do this by embarking on a business and digital transformation journey – yes, transformation is a journey, not a destination!

 

Originally published by CIO Association of Canada.